FAQ & Support

How do I sync my bank account?

To sync your transactions automatically, go to the Connected Accounts page. Click the "Connect Bank Account" button to open the secure Plaid portal.

Is my bank login secure?

Yes. Your bank credentials are never stored on our servers. We use Plaid, a world-class financial bridge, to create a secure, encrypted connection. All data is protected with AES-256-CBC encryption at rest.

Why aren't my latest transactions showing?

While Plaid is powerful, banks sometimes take a few hours to "post" transactions. You can force a fresh update at any time by clicking the "SYNC BANK ACCOUNT" button on your Transactions page.

How often can I use the AI Advisor?

To ensure high-quality, data-driven advice, the AI Advisor can be generated once every 30 days. This allows the AI to analyze a full month of spending patterns to give you the most accurate recommendations.

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